Academics and
journalists rushing to defend Microsoft and disparage the Justice Department
display stronger ideologies than memories. Bill Gates is not an innovator
serving millions of computer users as he and his defenders would have us believe,
but the incredibly lucky exploiter of a monopoly he has kited into scores
of billions of dollars for himself.
When the personal computer was no bigger than
a breadbox, IBM saw little future for the device and entered the market with
assemblies of purchased innards. To run programs, a computer needs a controlling
operating underbase, and when Bill Gates and Paul Allen falsely told IBM that
they had such a system, IBM thoughtlessly contracted with them to license
it for their desktop diversion. Gates and Allen then proceeded to buy one
of the many such programs that had been written by hobbyists and others. With
the help of his attorney father, young Gates acquired Q-DOS from its hapless
inventor for a few dollars of his father's money and changed its name from
"Quick-and-Dirty-Operating System" to "Microsoft Disc Operating
System", or MS-DOS. This cloud no bigger than a man's hand consisted
of two programs- COMMAND.COM and CONFIG.SYS- with a combined size of less
than 100kb. As it happened, IBM salesmen were as adept at selling PCs to business
offices as they had been at selling electric typewriters, and DOS became the
industry standard Because IBM did not buy the system outright and because
intellectual property law confers a monopoly on the system and its interminable
upgrades, Gates now has control of most personal computers in the world.
Nearly all application programs are written
for DOS or its successor, Windows, so buyers of IBM-type computers must also
buy a Microsoft operating system, and since most computers are now based on
an MS system, application software designers must write Windows-based programs
if they are to sell many copies. Others are free to design non-Microsoft operating
systems, but these are useless in the absence of applications, and applications
won't be written for systems not already in wide use. Because of this circularity
and constant upgrades conferring perpetuity to MS patents and copyrights,
Bill Gates is the proud possessor of an unshakeable monopoly.
This is enough for antitrust attention, but
there is more. I recently bought a new custom-built computer from Gateway
2000. In addition to the ineluctable Windows, the package included Microsoft
Excel, Word, and Explorer. When I told the consultant I wanted the WordPerfect/Quattro
Pro/Netscape suite, I was told that Gateway's contract with Microsoft required
that they sell and install these Microsoft applications with the necessary
Windows. Even were I to take the Microsoft programs and pay extra for the
WordPerfect suite, they could not sell it or install it. I bought the WordPerfect
programs directly from Corel and installed them myself, but most consumers
probably just use the Microsoft programs that come with new computers, extending
Microsoft's control into the applications field.
Gates did not write DOS, and his staff copied
the Windows user interface from Apple. The Microsoft programs I had to buy
but do not use are not marvelous innovations, they too are imitations. Word
was copied from WordPerfect, Explorer from Netscape, Excel from Lotus, and
Money from Quicken. The dominant shares that the Microsoft ripoffs now command
in the applications field are entirely due to Gates's use of the essential
Windows to fob off his imitations as part of a bundle.
The success of Windows is not due to its elegance.
The bloated, slow, and unwieldy system continually requires purchase of bigger
and faster hardware. There are innumerable bugs and customer service is mediocre
and expensive. A common "solution" to a problem is a recommendation
to back up everything externally, unload all programs, reformat the hard drive,
and start over. Of course, upgrades will eventually correct the errors- but
carry a new generation of bugs. Octopus like, moreover, Windows has a tendency
to sabotage rival software and reset configurations to use MS programs as
defaults.
Gates and his cheering section bemoan that the
Justice Department is about to cause irreparable harm to millions of computer
users. Since Microsoft has contributed approximately nothing to the nation
besides a fiendishly clever business plan, the consumers don't need to worry.
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